Innovenso Townplanner
Strategy
Business Capability
Business
Business Actor
Enterprise
Person
Team
Application
Architecture Building Block
IT Container
IT Platform
IT System
Technology
Technology
Motivation
Decision
Decision Option
Customer Support Communication
Business Capability of
Napoleon Games
and part of
Customer Relationships
Help & Protect
Child Capabilities
Manage Inbound Contacts
Manage Outbound Contacts
Architecture Building Blocks realizing Customer Support Communication
Customer Support Tool